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Ecommerce Product Coordinator

About Guns.com


Guns.com started as one of the largest daily online firearms publications, covering product and industry news, Second Amendment issues, gun and gear reviews, and entertainment through a wide range of original articles, videos, and editorials - all with a focus on fair journalism, quality content and, above all else, accuracy and authority.



With over 1.5 million visitors a month in-site, and over 1 million followers signed on through Facebook, Instagram, and Twitter, Guns.com built a dedicated audience and a reputable and trusted brand within the firearms industry.



In October 2018, Guns.com launched a new Ecommerce website, having seen the opportunity to provide our audience with something not found in the online firearms retail industry - a contemporary, uncomplicated online buying experience for today's gun owner and an exception level of customer service to back it up.? We strive to continually provide updated, accurate, well-researched information to our customers, whether it is to purchase a new or used firearm, or to find informative articles and specifications about a firearm they already own.



Description


Guns.com is looking for an Ecommerce Product Coordinator to be the primary owner of the product information user experience, responsible for directing and maintaining both the front-end experience and back-end supply of data that will provide users with an unparalleled level of information about the products they are shopping for.? The ideal candidate will have the ability to provide both great attention to detail in maintaining the catalogs, and a solid vision of how to continually improve the informational experience around all of our products.? The position requires strong data and analytical skills and experience with Ecommerce.



Summary



  • Organize, verify and expand all product information including specifications, descriptions, images, and more

  • Manage filtering, categorization, grouping and connection of all products, ensuring accuracy and usability

  • Ensure price accuracy based on Guns.com guidelines and manufacturer directives

  • Actively strive to understand what information our users want to help them make better purchase decisions

  • Collaborate with all departments daily, including IT, Customer Service, Operations/Warehouse, and Creative Teams - combine information, ideas, and assets from these departments to compile product pages and curate the customer interaction to deliver a consistent brand experience throughout all customer-facing facets of the business

  • Leverage data, analytics, testing, and reporting to recommend improvements to product page interface, usability, and customer experience


Responsibilities



  • Product page ownership

  • Filtering, categorization, grouping, sorting

  • Naming, descriptions, specifications, images

  • Associated articles, videos, references, product manuals, etc.

  • Cross-variant navigation

  • Standardization

  • Product information accuracy and expansion

  • Data sources overlay

  • Similar products


Requirements



  • Associates or Bachelor's Degree in marketing, business, or related field

  • 3-4 years' experience in Ecommerce, product management

  • Strong technical skills with proven experience in data management, Microsoft Excel

  • Exceptional verbal and written skills with a strong attention to detail

  • Ability to work with creative, warehouse, and IT departments simultaneously to ensure accuracy and continual development of a top-tier online user experience



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